As IoT continues to evolve, we constantly examine the latest gear and trends to understand the impact and possibilities. This understanding helps us guide our clients and explore new solutions. Check out our evaluation of Google Home and Amazon Echo both in office and at home to compare their capabilities.

It’s no secret that for financial firms, the customer experience has changed dramatically. Today’s customers interact with websites, mobile apps and digital properties more than ever, and those experiences drive their decision-making. Mobile banking, financial services start-ups and tech-savvy funds are giving prospects and customers high-class experiences that capture their attention — and business. Having…

Stories are emotional. As children, our parents tuck us in with a bedtime story. As we get older, stories are how we share who we are. We’ve heard them our entire lives. It’s no wonder that, when they’re told with honesty and conviction, stories can be more effective than any other way we communicate. They…

Service Design is the practice of evaluating, understanding, and optimizing a full customer experience over time and across multiple touchpoints. It includes strategy, UX, product design, process analysis, and marketing – all of which, taken on their own, are rich disciplines. With such a large purview, the challenge is often knowing what’s critical to getting…

Nonprofits fight the good fight, often with far fewer resources than they need. The good news is that we can help, as businesses and individuals. At Comrade we commit ourselves each year to supporting a number of organizations here in the San Francisco Bay Area. With each engagement we learn something new and refine our…